Client Services Manager - ACT

The Role:


  • Oversee operational deliverables and achieve the KPIs set
  • Develop and maintain strong, positive relationships with both internal and external stakeholders including direct staff and sub-contractors
  • Supporting growth within your portfolio and identifying new business opportunities
  • Drive a high performing culture within your teams
  • Manage and deliver the expectations of clients and contracts
  • Visit clients and conduct regular audits and site inspections

 

The Person:


  •  2+ years of experience in multi-site/service management
  • Experience in the Cleaning industry is essential
  • Experience in managing timesheets, rosters and approving payroll (preferred)
  • Experience in Business Development is preferred
  • Safety First Culture
  • Can effectively communicate at all levels within the business in both verbal and written format
  • Ability to prioritise and manage tasks to meet deadlines
  •  Proficient with Microsoft Office and general computer skills
  • Must be able to drive across regional NSW/ACT sites
  • Ability to work autonomously

Essentials:


  • Hold a current and valid Australian driver’s license
  •  Current National Police Check
  • Current Working with Children Check or ability to obtain one
  • Unlimited Work Rights

Working with Us:


  • Ongoing support and training
  • A professional, inclusive and safe working environment
  • Autonomy in your role and ability to contribute to change

 

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