Government Facility Services Management

Facilities First Proven Track Record

Proven track record


Facilities First has a proven track record in government facility services management, providing service excellence across a diverse portfolio that includes 440 primary and high schools across Sydney as well as NSW TAFE and NSW Fire and Rescue.

Safety, compliance, consistency and responsiveness are our highest priorities and we have a deep understanding of the responsibility required when servicing a secure space.

Our extensive service offering encompasses asset management and maintenance, cleaning, construction, project management, specialised management for high-risk and remedial works and waste management.

Our Diverse Team

Experienced team


Our diverse team of over 750 employees allows us to tailor our services to best suit the needs of our clients. Because our cleaning staff are directly employed, we know they are highly trained across the relevant sectors and a good cultural fit for your organisation.

Our teams of reliable maintenance partners are managed by our in-house team to ensure seamless service delivery. We’re committed to ongoing community engagement such as work with our Indigenous partners Yaanma and Orana Services.

Compliance And Quality Management

Compliance and quality


At Facilities First, compliance and quality management are at the forefront of every service we provide. We are ISO 45001 accredited, the international benchmark for Occupational Health and Safety (OHS) Management. Our Work Health Safety and Quality Management (WHSQ) system guarantees compliance across all sectors.

Our highly skilled, agile workforce of over 2500 are directly employed so we can guarantee that every member of our team has undergone an extensive onboarding process, possesses all the relevant certification and is the right cultural fit for your organisation.

Workplace Safety

Safe and sound


Workplace safety is about so much more than ticking the right boxes.

For us, it’s about making sure that each and every one of our workers goes home happy and healthy at the end of every shift.

If our team members are safe, we know they are best placed to provide you with the seamless, integrated service we pride ourselves on delivering.

At Facilities First, we are extremely proactive around workplace safety.

Our ground teams are highly trained and have a robust network of client service managers and WHSQ officers to support them.

Our weekly health and safety audit for each site minimises incidents and mitigates risk. And if accidents do occur, we have robust systems in place to deal with injury and ensure a smooth back to work process for our team members.

Sustainable Practices

Sustainable practices


At Facilities First, we make being green easy and we’re fiercely proud of our environmentally sustainable practices. In fact, our commitment to sustainability is recognised by our work with the Australian National University’s 6-Star Green rated Melbourne campus.

We have proven processes for the management of waste disposal, dirty water treatment, recycling and container deposit schemes and, of course, the proper handling of cleaning chemicals.

Plus, we have the capability to design a waste process tailored to the needs of your facility, and we have waste provider partners to deliver a seamless service.

Are you looking for a tailored cleaning or maintenance solution?


Contact the team at Facilities First for a seamless, integrated service delivered with care and guaranteed quality.

Care is at the heart of everything we do

Response to COVID-19

We are responding daily to COVID-19 while we continue to deliver the same exceptional level of service.

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Whole of Government

A successful re-tender for the Whole of Government Asset Maintenance Contract, doubling our footprint across NSW.

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Rebuilding Casula Public School

Casula Public School faced an enormous rebuild after they were hit by massive storms in late 2018... fortunately they could call on their trusted partner Facilities First Australia to manage the rebuild.

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Contact Facilities First