We are responding daily to COVID-19 while we continue to deliver the same exceptional level of service.Find Out More
At Facilities First our highly specialised health and aged care portfolio extends across a broad range of health facilities such as hospitals, day clinics, operating theatres.
With over 50 years experience serving aged care homes from village care to bespoke and high care facilities.
With a highly skilled team of 447 directly employed staff as well as dedicated maintenance and support teams our services extend to all levels of cleaning including specialised deep theatre, conscious and sustainable waste management, laundry and hygiene services as well as linen management.
Safety, compliance and the comfort of your patients, clients and staff are our priority. We take care of your space, so you can focus on helping those in need.
Your medical staff will can focus on their patients wellbeing, secure in the knowledge that our team are delivering seamlessly integrated service excellence.
At Facilities First our self delivered team are trained to service the most specialized medical facilities. Our fully accredited staff are rigorously trained to ISO and infection control standards.
We have extensive experience cleaning complex health facilities including deep overnight cleaning of operating theatres and infection control areas in day surgeries and hospitals.
And of course we are able to schedule consistent service around your procedural needs.
We’ve been delivering successful accreditation and housekeeping services to the aged care industry for over 50 years. Our bespoke aged care service elevates aged care to a hospitality level, tailored to the expectations of your residents.
Medical staff will have the space to focus on their residents well being, secure in the knowledge that our housekeepers are delivering seamlessly integrated the service excellence
At Facilities First care is at the heart of every service we provide. Making a difference to the lives of others is important to us. From a cheery greeting in the morning through to turning down the bed at night… we believe that every gesture matters.
Just like you, we put the needs of you residents first. Our bespoke bronze, silver and gold service packages allows you to tailor your cleaning and housekeeping service to the level that best suits your residents.
And thanks to the flexibility of our dedicated workforce you have the freedom to schedule to the demands of your facility.
Need an extended breakfast service? To include a turndown service at night? Or simply to pepper your service throughout the day? Whatever you require our team of expertly trained staff can deliver.
At Facilities First, safety is paramount because it’s about people… ours and yours.
We entrench robust processes and procedures that guarantee compliance and service excellence.
Our WHSQ team is on the ground, working with our staff to design and refine our safety procedures. It’s this first hand experience and attention to detail that allow us to tailor solutions for each facility and assure service excellence.
We are ISO 45001 accredited, the international benchmark for Occupational Health and Safety (OHS) Management.
Our robust Work Health Safety and Quality Management (WHSQ) system guarantees compliance. Every member of our team undergoes an extensive onboarding process and we have weekly safety audits for every facility.
Specialised health facilities require specialised waste management plans to be implemented and actioned. At Facilities First, we make being green easy, and we’re fiercely proud of our environmentally sustainable practices. We have the capability to design a waste process tailored to the needs of your facility, and we have waste provider partners to deliver a seamless service.
Contact the team at Facilities First for a seamless, integrated service delivered with care and guaranteed quality.