Operations Manager - South West Sydney - AMC Contract

At Facilities First Australia, care is at the heart of everything we do. Owned and operated by Serco, we have been trusted for over 20 years to deliver integrated cleaning and maintenance solutions. We make it a priority to understand the needs of each facility as well as all those who interact with it. We are constantly striving to do and be more for our people, community, and our clients.

About the role:

  • Championing Safety culture & performance
  • Oversee operational deliverables and the achievement of the KPIs set
  • Manage a team of Client Services Managers, coach and provide support to achieve contract outcomes
  • Manage internal & external key stakeholders
  • Manage and deliver to the contracted requirements

Skills and experience:

  • 2 years’ experience running a portfolio of contractors and delivering site compliance
  • Experience in the Facilities Maintenance industry is essential
  • Demonstrated Safety First Culture understanding
  • Can effectively communicate at all levels within the business in both verbal and written format
  • Ability to prioritise and manage tasks to meet deadlines
  • Ability to manage change and expectation
  • Proficient with Microsoft Office and general computer skills
  • Must be able to drive across South West Sydney Region
  • Ability to lead a team of skilled professionals


  • Hold a current and valid Australian driver’s license
  • Hold a current White Card
  • Current National Police Check
  • Unlimited Work Rights

Working with us:

  • Ongoing support and training
  • A professional, inclusive and safe working environment
  • Autonomy in your role and ability to contribute to change


To be considered for this role you must have a current police check and full work rights within Australia.


Care is at the heart of everything we do

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