WORK WITH US
We believe in nurturing every member of our team to reach their full potential.

We believe in nurturing every member of our team to reach their full potential.

Location
Sydney
Work Type
Full Time
Category
Operations
Reference
FMSCSM
Posted
17.06.19

Client Service Manager

Location
Sydney
Work Type
Full Time
Category
Operations
Reference
FMSCSM
Posted
17.06.19

At Facilities First Australia, care is at the heart of everything we do. Australian owned and operated, we have been trusted for over 20 years to deliver integrated cleaning and maintenance solutions. We make it a priority to understand the needs of each facility as well as all those who interact with it. We are constantly striving to do and be more for our people, our community and our clients.

The Role:

We have a current opportunity for a self-motivated, customer centric Client Services Manager to join our NSW Operations team based in Sydney. Reporting to the State Operations Manager, you will be responsible for ensuring the daily operations of in house cleaning service teams within your portfolio, taking full accountability for the delivery of services to achieve contractual obligations and standards 

We are looking for individuals who are committed to achieving excellent results and creating positive working relationships both within and outside of the organisation.

The Role:

  • Oversee operational deliverables and achieve the KPIs set by the client·
  • Develop and maintain strong, positive relationships with both internal and external stakeholders
  • Supporting growth within your portfolio and identifying new business opportunities
  • Drive a high performance culture within your teams

The Person:

  • Experience in the cleaning industry is a must
  • People management and leadership experience
  • Understanding of workplace health and safety and ability to promote a safety culture among others
  • Ability to prioritise and manage tasks to deadlines
  • Microsoft Office and computer skills
  • Excellent communication and  interpersonal skills
  • Valid Working With Children Check or ability to obtain one
  • Current Police Check or ability to obtain one
  • Must be able to drive to various sites

Working With Us

  • Ongoing support and training
  • A professional, inclusive and safe working    environment
  • Attractive remuneration and benefits commensurate to experience
  • Autonomy in your role and ability to contribute to change

Apply online now by clicking the “apply” button below.

Facilities First Australia is an Equal Opportunity Employer and encourages Indigenous Australians to apply.